Frequently Asked Questions

A credential evaluation critically evaluates a degree, certification or other educational qualification issued by an international institution and compares and converts it to the local equivalency. This advisory evaluation aims to assist academic institutions, licensing boards and employers in understanding and recognizing foreign credentials.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

We pride ourselves in completing the credential evaluation process in the shortest amount of time possible. However, in certain cases where the evaluation of the scope of work required by the regulator or the university requires vetting of original documents, the time to complete the evaluation may take slightly longer.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

Copies are accepted in most cases where provided documents are complete; however, in some cases, original documents are required before starting the evaluation process.

Unfortunately, QuadraBay cannot conduct evaluation if you are unable to provide us with all required documents.

You should submit your original degree or diploma, or official degree confirmation letter issued by the educational institution.

Yes. QuadraBay requires a translation to be submitted along with the original document.

Any professional who is seeking to have their competency recognized (or the institution or organization seeking to recognize said professional’s competency) in order to carry out a specific procedure or set of procedures, provide a particular service, or other tasks in the professional environment.

The application process is designed to be as simple as possible. Our research suggests that most participants complete the process within 15 minutes.

We are working 24 hours and are committed to provide the most thorough, current and accurate information within the fastest turnaround time possible. However, there are few cases where reports may be temporarily delayed due to force majeure. In case there are any anticipated delays, our team will make sure to inform you in advance with reasons behind the delay.

Just drop us an Email detailing what you need help with. Remember to include your unique reference number, and send it to mailto:[email protected] and we will contact you within 24 hours.

You will be receiving an Email from QuadraBay confirming your application reference number on the registered Email ID, and the payment receipt

Of course! You have the right to receive a copy of the completed verification results. This can be found on the “Application Page” of your application dashboard. We will also make sure to notify you once your application has been completed. However, some applications/candidates may be notified to revert to the respective Ministry to obtain the results.

Just log into our Online Portal where you have registered your application, and you’ll be able to track the status of your application.

Credentialing is an umbrella term that usually encompasses two processes: credentialing and privileging. Credentialing is also knows as Primary Source Verification (PSV) of a professionals education, training, work experience, license, etc. Oftentimes a variety of sources is used during the verification process, such as direct communication from the educational and training institutions, past and current hospital affiliations and employers, peer reference letters, certification boards, licensing agencies and other sources. Privileging on the other hand, involves granting approval for an individual to perform a specific service or operate in a specific field based on documented competence

As the term suggests, it’s the process of obtaining verification details from the original source. An example of this would be a licensing body that awards medical professionals the right to work. In this case, a graduation certificate alone is not enough to be granted a license to work in the medical field. The graduate’s university needs to be contacted to verify the legitimacy of the degree. This is one way in which fraudulent documents are identified in the application process. The top 2 things that will delay your verification process: Failure to submit all of the documents as outlined in the Candidate Dashboard. Incomplete information. This includes names, addresses, phone numbers, and e-mail addresses for past affiliations/current affiliations and education.

Every employer has specific background screening requirements based on their industry, regulations, type of positions they hire for, etc. Some common requirements may include: past education and employment history, driving records and verification of professional licenses. Help! I can’t remember every detail about my past employment or education? That’s ok! Try to provide as much accurate information as possible. We’ll compare the information you provide with the information the past employer or academic institution provides.

A Personal Account provides personal users with a streamlined way to manage their verification requests, offering easy access to support and updates.

You can request various verifications, including educational credentials, employment history, and professional licenses, depending on your needs.

You can track the status of your requests through your personal dashboard, which provides real-time updates on each application.

Yes, we prioritize your privacy and utilize robust security measures, including encryption and secure data storage, to protect your personal information.

Yes, your dashboard includes a history of all your previous verification requests, making it easy to reference past applications.

If you experience any issues, you can contact our support team for assistance, and they will work with you to resolve the problem promptly.

Creating a Personal Account is free of charge; however, verification requests may involve associated fees depending on the type of verification.

A Business Account is designed for businesses to manage multiple verification requests efficiently, providing tailored support and tools for streamlined operations.

You can request various types of verifications, including employment, education, professional credentials, and more, depending on your business needs.

Yes, each Business Account comes with a dedicated account manager who will provide personalized support and guidance.

Absolutely! You can grant access to multiple users within your organization, allowing for collaboration and streamlined application management.

You can easily track the status of all your applications through our user-friendly dashboard, which provides real-time updates.

We utilize industry-leading security protocols, including encryption and secure access controls, to ensure your sensitive information is well protected.

No, there is no limit to the number of applications you can submit through your Business Account. You can manage as many as your business needs.

Our support team is available 24/7 to help you with any inquiries or issues you may have

The Concierge Service is a premium offering that provides personalized, hands-on support for managing your verification application. A dedicated QuadraBay expert will assist you every step of the way.

The Concierge Service is ideal for individuals and businesses looking for a high level of support and priority handling in their application, ensuring efficiency and accuracy with minimal effort on your part.

You can register your interest by clicking the "Sign Up" button on our Concierge Service page. A QuadraBay Manager will then reach out to schedule a call to discuss your needs.

Once you register, you will receive an email outlining the specific documents required for your case, including certificates for verification, a passport copy, and a signed Letter of Authorization.

With priority handling, the exact timeline will depend on the complexity of your case and the speed at which you provide the required documents. However, your QuadraBay Manager will keep you informed with regular updates.

After submitting your documents, you will receive an email with a secure payment link. Follow the link to complete your payment and continue the process.

Your dedicated QuadraBay Manager is always available to assist you. You can contact them directly via email or phone for any questions or concerns.

Absolutely. We prioritize your privacy and use the latest encryption and security protocols to ensure your data is handled safely and securely.

Yes, if you've already started a verification process, you can still opt for the Concierge Service. Contact us to upgrade, and we’ll ensure a smooth transition with priority handling.

The Concierge Service provides you with a dedicated account manager, priority processing, personalized document guidance, and continuous support—ensuring your verification is completed efficiently with minimal effort on your part.

A credential evaluation critically evaluates a degree, certification or other educational qualification issued by an international institution and compares and converts it to the local equivalency. This advisory evaluation aims to assist academic institutions, licensing boards and employers in understanding and recognizing foreign credentials.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

We pride ourselves in completing the credential evaluation process in the shortest amount of time possible. However, in certain cases where the evaluation of the scope of work required by the regulator or the university requires vetting of original documents, the time to complete the evaluation may take slightly longer.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

Copies are accepted in most cases where provided documents are complete; however, in some cases, original documents are required before starting the evaluation process.

Unfortunately, QuadraBay cannot conduct evaluation if you are unable to provide us with all required documents.

You should submit your original degree or diploma, or official degree confirmation letter issued by the educational institution.

Yes. QuadraBay requires a translation to be submitted along with the original document.

Any professional who is seeking to have their competency recognized (or the institution or organization seeking to recognize said professional’s competency) in order to carry out a specific procedure or set of procedures, provide a particular service, or other tasks in the professional environment.

The application process is designed to be as simple as possible. Our research suggests that most participants complete the process within 15 minutes.

We are working 24 hours and are committed to provide the most thorough, current and accurate information within the fastest turnaround time possible. However, there are few cases where reports may be temporarily delayed due to force majeure. In case there are any anticipated delays, our team will make sure to inform you in advance with reasons behind the delay.

Just drop us an Email detailing what you need help with. Remember to include your unique reference number, and send it to mailto:[email protected] and we will contact you within 24 hours.

You will be receiving an Email from QuadraBay confirming your application reference number on the registered Email ID, and the payment receipt

Of course! You have the right to receive a copy of the completed verification results. This can be found on the “Application Page” of your application dashboard. We will also make sure to notify you once your application has been completed. However, some applications/candidates may be notified to revert to the respective Ministry to obtain the results.

Just log into our Online Portal where you have registered your application, and you’ll be able to track the status of your application.

Credentialing is an umbrella term that usually encompasses two processes: credentialing and privileging. Credentialing is also knows as Primary Source Verification (PSV) of a professionals education, training, work experience, license, etc. Oftentimes a variety of sources is used during the verification process, such as direct communication from the educational and training institutions, past and current hospital affiliations and employers, peer reference letters, certification boards, licensing agencies and other sources. Privileging on the other hand, involves granting approval for an individual to perform a specific service or operate in a specific field based on documented competence

As the term suggests, it’s the process of obtaining verification details from the original source. An example of this would be a licensing body that awards medical professionals the right to work. In this case, a graduation certificate alone is not enough to be granted a license to work in the medical field. The graduate’s university needs to be contacted to verify the legitimacy of the degree. This is one way in which fraudulent documents are identified in the application process. The top 2 things that will delay your verification process: Failure to submit all of the documents as outlined in the Candidate Dashboard. Incomplete information. This includes names, addresses, phone numbers, and e-mail addresses for past affiliations/current affiliations and education.

Every employer has specific background screening requirements based on their industry, regulations, type of positions they hire for, etc. Some common requirements may include: past education and employment history, driving records and verification of professional licenses. Help! I can’t remember every detail about my past employment or education? That’s ok! Try to provide as much accurate information as possible. We’ll compare the information you provide with the information the past employer or academic institution provides.

A credential evaluation critically evaluates a degree, certification or other educational qualification issued by an international institution and compares and converts it to the local equivalency. This advisory evaluation aims to assist academic institutions, licensing boards and employers in understanding and recognizing foreign credentials.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

We pride ourselves in completing the credential evaluation process in the shortest amount of time possible. However, in certain cases where the evaluation of the scope of work required by the regulator or the university requires vetting of original documents, the time to complete the evaluation may take slightly longer.

QuadraBay provides evaluation services across a wide range of sectors; for professionals who are looking to qualify professionally for regulatory requirements and for international students who are seeking admission to universities and colleagues globally.

QuadraBay can conduct evaluation of professional work, academic work and experience.

Copies are accepted in most cases where provided documents are complete; however, in some cases, original documents are required before starting the evaluation process.

Unfortunately, QuadraBay cannot conduct evaluation if you are unable to provide us with all required documents.

You should submit your original degree or diploma, or official degree confirmation letter issued by the educational institution.

Yes. QuadraBay requires a translation to be submitted along with the original document.

Any professional who is seeking to have their competency recognized (or the institution or organization seeking to recognize said professional’s competency) in order to carry out a specific procedure or set of procedures, provide a particular service, or other tasks in the professional environment.

The application process is designed to be as simple as possible. Our research suggests that most participants complete the process within 15 minutes.

We are working 24 hours and are committed to provide the most thorough, current and accurate information within the fastest turnaround time possible. However, there are few cases where reports may be temporarily delayed due to force majeure. In case there are any anticipated delays, our team will make sure to inform you in advance with reasons behind the delay.

Just drop us an Email detailing what you need help with. Remember to include your unique reference number, and send it to mailto:[email protected] and we will contact you within 24 hours.

You will be receiving an Email from QuadraBay confirming your application reference number on the registered Email ID, and the payment receipt

Of course! You have the right to receive a copy of the completed verification results. This can be found on the “Application Page” of your application dashboard. We will also make sure to notify you once your application has been completed. However, some applications/candidates may be notified to revert to the respective Ministry to obtain the results.

Just log into our Online Portal where you have registered your application, and you’ll be able to track the status of your application.

Credentialing is an umbrella term that usually encompasses two processes: credentialing and privileging. Credentialing is also knows as Primary Source Verification (PSV) of a professionals education, training, work experience, license, etc. Oftentimes a variety of sources is used during the verification process, such as direct communication from the educational and training institutions, past and current hospital affiliations and employers, peer reference letters, certification boards, licensing agencies and other sources. Privileging on the other hand, involves granting approval for an individual to perform a specific service or operate in a specific field based on documented competence

As the term suggests, it’s the process of obtaining verification details from the original source. An example of this would be a licensing body that awards medical professionals the right to work. In this case, a graduation certificate alone is not enough to be granted a license to work in the medical field. The graduate’s university needs to be contacted to verify the legitimacy of the degree. This is one way in which fraudulent documents are identified in the application process. The top 2 things that will delay your verification process: Failure to submit all of the documents as outlined in the Candidate Dashboard. Incomplete information. This includes names, addresses, phone numbers, and e-mail addresses for past affiliations/current affiliations and education.

Every employer has specific background screening requirements based on their industry, regulations, type of positions they hire for, etc. Some common requirements may include: past education and employment history, driving records and verification of professional licenses. Help! I can’t remember every detail about my past employment or education? That’s ok! Try to provide as much accurate information as possible. We’ll compare the information you provide with the information the past employer or academic institution provides.